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Frequently Asked Questions
1. who are we?
We are based in Zhejiang, China,Design and production of professional and outdoor sports equipment.
2. how can we guarantee quality?
Before mass production, we will conduct sample production to ensure that the product quality is qualified before proceeding with mass production.
After the production of the products, strict quality control will be carried out, and a quality inspection of the products will be conducted before packaging and transportation to ensure the delivery of high-quality products to customers
3.what can you buy from us?
Pickleball Paddle,Pickleball,Pickleball Paddle Cover
4. why should you buy from us not from other suppliers?
Having advanced carbon fiber technology, excellent corporate culture, and rigorous product quality control, we have products that are both cost-effective and of high quality
Our Service:
1. When you receive the racket, please check the condition of the racket. If there is any damage or other issues, please take photos in a timely manner and proactively contact our customer service. We will provide you with a satisfactory response and handling method based on the actual situation;
2. Customer service will respond as soon as possible during working hours;
3. The logistics information for product shipping will be displayed in the order. If you have any questions, you can also contact our customer service proactively. When you receive the product, please give us feedback to improve our service and products. If there are any issues with our product, please contact us immediately so that we can provide you with a solution.
About Feedback:
If you are not satisfied or have any questions, please contact our customer service proactively, and we will provide you with help and reply as soon as possible!
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Fritz Filippi –
awesome
Néo Lortie –
awesome