Frequently Asked Questions

Please read our FAQ before sending us a message.

You can ask questions directly in the chat box or send us an email to: [email protected]

What are the delivery charges for orders from the Online Shop?

We provide FREE shipping to over 180 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you upon receipt of your order.

Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation, anywhere in the world.

Which payment methods are accepted in the Online Shop?

To ensure the interests of our customers, we use Paypal’s payment gateway. If you don’t have a paypal account, you can pay by credit card or other methods via paypal

How long will delivery take?

Free Shipping 15-40 days.

Fast Shipping 7-15 days.

How secure is shopping in the Online Shop? Is my data protected?

All your information is kept confidential and used for delivery only.

What exactly happens after ordering?

Your order will be processed within 24 hours. Therefore, any change request including cancellation, change of size or color can only be done within 24 hours. In these cases, please email us as soon as possible to [email protected]

Once your order is shipped, we will send you an email with your order tracking number within 3 days.

Do I receive an invoice for my order?

You will receive an invoice email immediately after placing your order