At Daisycorners.com, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a straightforward returns policy to make the process easy and hassle-free.
1. Return Eligibility
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Have the receipt or proof of purchase.
2. Return Period
You have 30 calendar days from the date you received your item to return it. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
3. Non-Returnable Items
Several types of goods are exempt from being returned:
- Perishable goods such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods.
- Hazardous materials or flammable liquids or gases.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
4. Process for Returns
To initiate a return, please follow these steps:
- Contact our customer support team at support@daisycorners.com to request a return authorization.
- Once your return is authorized, you will receive a return shipping label and instructions on how to send your item back to us.
- Pack the item securely in its original packaging, including any accessories, manuals, and documentation that came with the product.
- Attach the return shipping label to the package and send it to the address provided by our customer support team.
5. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@daisycorners.com and follow the instructions provided.
7. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- In the case of defective or damaged items, we will cover the return shipping costs.
8. Contact Information
For any questions related to returns or refunds, please contact us at:
- Email: support@daisycorners.com
- Phone: +1(254) 863 1357
We appreciate your business and hope to serve you again in the future.
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